No new portal
Not another app to babysit.
OTONOMY does not force your customers, prospects, or team into a new portal. Your Experts operate through the tools people already use every day: phone, WhatsApp, email, SMS, and calendar.
Voice
Experts call out and pick up — introducing your business, answering questions, and booking time.
Two-way conversations that qualify, support, and follow up — on the app your customers live in.
Personalized outreach, replies, and nurture sequences that sound like you and land on time.
Calendar
Qualified conversations turn into booked meetings on your connected calendar — automatically.
Living knowledge
Experts that learn and work together.
Beyond conversations, your Experts stay grounded in your real data, grow their knowledge automatically, collaborate with each other, and even support your own users.
Live data connectors
Connect PostgreSQL, MySQL, BigQuery, MongoDB, Firestore, or REST/RSS feeds — Experts answer from your real, current data, read-only and encrypted.
Always-on researchers
Point a researcher at the sources that matter; it crawls them on a schedule and files what it learns into the right Expert’s knowledge.
Experts that collaborate
Experts consult each other (or a human teammate) and every exchange is logged for you to review.
Built-in support Expert
Deploy an AI support attendant that helps your own users in-app, instantly, around the clock.
Expert templates
Specialized Experts for every function.
Each Expert ships with instructions, knowledge scope, and channels — ready to configure for how you work.
Sales Expert
Handles outreach, qualification, objection handling, and booking.
Technical Support Expert
Resolves issues, collects screenshots, creates bug reports, and escalates properly.
Marketing Expert
Plans campaigns, writes messages, manages follow-up sequences, and tracks performance.
Researcher
Crawls sources on a schedule, learns continuously, and grows the team’s knowledge base.
Social Media Manager
Handles content calendars, replies, engagement, and campaign coordination.
Creative Director
Shapes brand direction, campaign concepts, creative briefs, and messaging angles.
Graphic Designer
Produces design briefs, creative variations, ad concepts, and visual direction.
Operations Expert
Tracks internal processes, reminders, handoffs, and routine execution.
Appointment Setter
Follows up with leads and books meetings into connected calendars.
Customer Success Expert
Checks in with customers, collects feedback, detects churn risk, and routes issues.
Executive Assistant
Handles reminders, email triage, scheduling, and task follow-up.
Campaign templates
Repeatable campaigns, ready to launch.
Proven plays for outreach, recovery, booking, and follow-up — assign an Expert and go.
Lead Qualification Campaign
Contact, score, and route every inbound enquiry by intent and fit.
Missed Lead Recovery Campaign
Re-engage missed calls and unanswered enquiries before they go cold.
Appointment Booking Campaign
Move qualified leads straight into a connected calendar slot.
Re-Engagement Campaign
Reawaken dormant contacts with timed, relevant follow-ups.
Customer Support Follow-Up Campaign
Close the loop after a ticket and confirm the issue is resolved.
Event Invitation Campaign
Invite, remind, and track RSVPs across the channels people reply on.
Product Launch Campaign
Announce, sequence, and follow up across your audience at launch.
Review / Testimonial Request Campaign
Ask happy customers for a review at the right moment.
Payment Reminder Campaign
Send courteous, on-time reminders for due and overdue invoices.
Customer Feedback Campaign
Collect structured feedback and surface what matters most.
The structure
How OTONOMY works.
OTONOMY is structured like a real business. You create departments, define the processes that matter, assign Experts, launch campaigns, and monitor the conversations and outcomes from one place.
Compare to hiring
Operating capacity, not another payroll line.
Hiring one person adds salary, training, supervision, off days, sick days, management overhead, and replacement risk. OTONOMY gives you focused operating capacity without turning every business function into another employee to manage.
Hiring
OTONOMY
Build the company you cannot hire yet.
Start with one Expert, one process, and one outcome. OTONOMY helps you expand from there.